Legal

Privacy Policy

This policy explains how information is collected, used, and handled on CharcoalRiverDigital.com.

Information Collected

When you submit a form or contact us, we may collect your name, email address, phone number (optional), and information you choose to provide about your business or inquiry.

How Information Is Used

Information is used solely to respond to inquiries, confirm market availability, discuss rental terms, onboarding, or provide requested next steps.

No Sale of Data

We do not sell, rent, or trade your personal information. Data is only shared with service providers strictly required to deliver communication — for example, email delivery or form handling platforms.

Cookies & Analytics

This site may use basic analytics or performance tools. No sensitive personal data is collected via cookies.

Payments

Payments are processed securely through third-party providers such as Stripe. We do not store or process credit card details directly.

Cancellation & Refunds

Rental subscriptions may be canceled at any time prior to the next billing cycle. Upon cancellation, service continues through the end of the current paid billing period. No partial or retroactive refunds are issued for time already billed. This policy aligns with the Rental Terms presented prior to payment.

Disputes

Any questions or concerns regarding billing, service access, or data handling should be directed to us first for resolution. Formal disputes are governed by the Terms of Service and applicable Colorado law.

Data Security

Reasonable administrative and technical safeguards are used to protect information. However, no method of transmission or storage is guaranteed to be 100% secure.

Contact

For privacy-related questions, email [email protected] or call 303-720-6363.